Dreamlines Australia is the Australian branch of global online cruise retail company Dreamlines GmbH based in Germany. This exciting travel company operates in four countries around the world and is dedicated to a global growth strategy. Dreamlines trades in Australia as CruiseAway & Cruise1st.About the roleWe are seeking a passionate Team Leader who displays strong leadership qualities and is able to motivate and get the best out of a remote team.Responsibilities include:Monitor calls by consultants for coaching and development purposesReview productivity & KPI achievement to ensure all opportunities are capturedCoordinate with Management to develop strategies to motivate consultants & improve productivityProvide support for consultants including troubleshooting and escalationsCarry out training, provide feedback, and conduct performance reviewsCarry out admin duties as requiredDevelop a cohesive and positive team environmentWhat we offerCareer development: Work for a market leader with a global footprintReward for your effort: We provide a competitive base salary plus lucrative commission structureRemote working environment: Our Australian teams all work from homeOngoing training: Opportunities provided to continue your professional journey and improve your skillsetSkills and experienceExperience managing a sales team in a call centre environmentLeadership, coaching and mentoring skillsHighly motivated and KPI-drivenAbility to work independently, and effectively as part of a teamExcellent organisational skills & a demonstrated ability to multitaskStrong written and verbal communication skillsKnowledge/experience of the Travel and Tourism Industry would be highly regarded #J-18808-Ljbffr
Job Title
Business Analyst