About this role:At Buckinghamshire Healthcare NHS Trust, we have a simple mission Personal and Compassionate Care Every Time. Volunteers help to enhance the patient experience and complement the work of paid members of staff.Volunteers assist the team in completing basic administration activities which ensure that the department can deliver services on time and effectively. Volunteers here will not be in direct contact with patients.Commitment: A minimum of one 3-hour shift per week, on a MondayWhat are the key tasks?Signing in at the beginning of your shift and check in with your supervisor to gain an understanding of key tasks that need to be completed and upcoming events.Welcome and befriend any patients/visitors to the department and answer any basic queries.PhotocopyingFilingGetting patients'' notes from the cupboard for the following dayAnswering phone callsCalling patients to book appointmentsMaking tea/coffee for patientsDebriefing: Debriefing with the Volunteer Manager at the end of your shift, making them aware of work completed and any issues/concerns.What skills, knowledge and experience are helpful in this role?Motivated and enthusiasticAbility to work as part of a teamFlexibleOrganisedFriendly and approachableGood communication skillsGood interpersonal skills and able to interact with a diverse range of peopleUnderstanding and applying CARE valuesMaintaining confidentialityYou can apply online at: #J-18808-Ljbffr
Job Title
Admin Support MUDAS Ward Wycombe