Add expected salary to your profile for insightsWhen you join EVT, you are joining one of Australia and New Zealands leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, were the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.About AturaHigh on character, service and value, Atura is a collection of urban, industrial and art-inspired hotels, offering a mix of comfort, delicious dining and high-tech features with a stand-out, living room lobby concept. Atura offers a fresh approach to the refined travel experience with its design-driven hotels that provide guests a unique experience.About Atura BlacktownJoin Atura Blacktown, where urban, industrial, and design fuse to redefine the mid-market travel experience. Were energising guests with dynamic spaces, hip styling, and cutting-edge technology at unexpectedly affordable prices. Now is the time to elevate your career in a thriving region, minutes from major motorways, surrounded by business park precincts and entertainment. We cant wait to hear from you.About the roleAtura Blacktown is seeking an experienced Front Office Manager to lead their Front Office Team. Boasting 122 accommodation rooms, restaurant and bar, conference & events facilities. Atura Blacktown provides an excellent career opportunity for someone ready to take the next step in their career!We are looking for a person with a wide range of skills and abilities, including excellence within Customer Relations. As Front Office Manager you will work closely with the Revenue Manager and General Manager in overseeing Hotel Reception and Front Office operations to ensure the hotels standards and budgets are met.The successful applicant will be an integral part of the Management. They must possess:Proven track record in delivering excellent customer service and driving a customer service based culture within the team.Knowledge of the Opera Property Management system.Track record of meeting key financial measures.Strong supervisory & leadership skills with the ability to grow and mentor staff.High level of planning and organisational skills.Excellent attention to detail.Ability to work under pressure whilst prioritizing and managing time to meet tight deadlines.Excellent written and verbal communication skills with the ability to deal with people at all levels.Impeccable level of personal presentation.You are able to work Evenings, Weekends and Public Holidays as determined by the needs of the business.A valid NSW Responsible Service of Alcohol (RSA) Certificate/Competency Card.Own transport required. Public transport is limited in the area.Whats in it for you?A competitive remuneration packageAn opportunity to be a respected and valued member of our teamAccess to both hotel specific discounts and company wide benefits offering hotel discounts and so much more!Receive complimentary cinema tickets at EVENT CinemasCareer opportunities across the EVENT Hospitality and Entertainment network. One of Australia''s leading hospitality groups. Get your foot in the door and you''ll go places!At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing Elevate Perks are available to all staff from day dot:50% off stays at EVT hotels QT, Rydges, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.Employee Assistance Program.Australia and NZs largest and most diverse experiences companyIf youre interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here application will include the following questions:How many years'' experience do you have as a Front Office Manager?Which of the following property management systems (PMS) do you have experience with?How many years'' experience do you have as a guest services agent?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you hold a current Responsible Service of Alcohol (RSA) certificate?Do you own or have regular access to a car? #J-18808-Ljbffr
Job Title
Front Office Manager