Customer Solutions Advisor - Part time - Ringwood VICAt Vodafone, we do retail a little differently. We are about connecting people and the power of community. What youll be doing: Youll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. If you are someone who naturally finds solutions and thrives on connecting with people, youll fit right in. Youll be ensuring customers receive the best value and advice. On any given day, you could find yourself:In the front row seat to all the latest devices, accessories, and perks including fabulous music events from our partners.Providing the best value solutions for our customers to fit their lifestyle.Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app.Not a tech expert? Dont worry. We will support you with all the training to level up your knowledge on our dynamic and ever-evolving industry.Who are we looking for?You bring a spark of joy and enthusiasm to every customer interaction. Youre an excellent communicator, adaptable, and excited about technologysomeone who is keen to learn about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products, will make you the perfect fit with our team.Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.What can we offer?Competitive salary with great rewards, plus opportunities to boost your earnings with incentives and bonuses.Never pay a phone bill again Weve got you covered with a SIM plan with unlimited calls, texts, and data.A range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.In-depth training on all the latest tech as well as on topics like leadership and coaching.Exciting opportunities to further your career into a leadership role or a head office position through our widely popular Future you Intern and Work Experience programs.Dont meet every single requirement? We''re ok with that. At Vodafone, we recognise that what may make you different, makes the difference! If you are excited about this role, but your experience doesnt align perfectly, we encourage you to apply now regardless. We believe in the power of people and collaboration. Lets be bolder and better, together!Whats next? Our recruitment process is simple: submit your CV and youll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then youll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.About the companyVodafone Group plc is a British multinational telecommunications company. #J-18808-Ljbffr
Job Title
Customer Solutions Advisor - Part time - Ringwood VIC