Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. Well help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.About the RoleIn this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.What youll doEstablishing customer car rental needs by actively listeningReview in detail ABGs various add ons and services as to determine what may best suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely, efficient and accurate mannerAnswering customer questions and inquiriesPerks youll getHourly pay + loadings + commission incentivesWellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much moreEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge 24/7 support for your mental health and wellbeingFull training provided to help you achieve your goals & reach your potentialWhat were looking forAs this is an ongoing role and also the working hours could be over 24 hours per week during busy seasons, we couldnt consider working holiday visa or student visa holders.Applicants must have a full and valid drivers licenseAbility to work in a fast paced environment while delivering exceptional customer servicePrevious experience within retail, hospitality, customer service, sales or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationWho we areHere at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, were moving the future of transportation forward with our innovative, customer-focused solutions.Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the companys workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress. #J-18808-Ljbffr
Job Title
Customer Service Representative