At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Through overthinking every element of the guests stay, AC provides everything you need and nothing you dont. Be a part of our global tribe and work with like-minded people. To those cultural innovators, join us as a Overnight Front Office Team Leader today. Use your inner creativity and love for art, design, and culture to engage and inspire guests.Position Summary:Lead the front office overnight shift and support your like-minded team with general operational tasksBe an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectationsAssist guests arriving and departing the hotel through the check-in and departure processHandle general enquiries, engage and inspire guests through each guest experienceBuild and strengthen relationships with existing and new customers to enable future bookingsTake guest reservations and perform cash handling & credit card responsibilitiesOversee service standards whilst identifying and implementing improvement initiativesBe a cultural innovator by providing motivation and support to our front office staffPlan and execute team building activities so associates feel part of the global tribeAbout You:Experience with OPERA property management system or similarRelevant experience in a similar roleWorking rights in AustraliaEnthusiastic to escalate your careerSelf-motivated, driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeOur Benefits:Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friendsBe part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday monthGrow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International groupGenuine care for associates physical, emotional and financial wellbeing through our Employee Assistance ProgramOpportunity to receive Employee Referral Incentives and get paid for working with your friendWork for the Largest Hotel Network in the World which values equality, diversity and inclusivenessAC Hotel is part of Marriott International''s Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now! #J-18808-Ljbffr
Job Title
Overnight Front Office Team Leader