Champagne Building Maintenance is seeking an experienced Operational/Service Manager to lead our team in delivering exceptional building maintenance and handyman services across Sydney. In this full-time position, you will be responsible for overseeing the day-to-day operations of our busy maintenance business, ensuring efficient and effective service delivery to our valued clients.What you''ll be doing:Manage and oversee the operations of our maintenance and handyman services teamCoordinate staff scheduling, job assignments and resource allocation to meet client demandsEnsure the quality and timeliness of all work performed by our techniciansLiaise with clients to understand their needs and manage service expectationsMonitor and report on key performance metrics to drive continuous improvementImplement processes and systems to optimise efficiency and productivityProvide hands-on support and mentorship to technicians as neededContribute to the strategic direction of the business and identify growth opportunitiesWhat we''re looking for:Proven experience in a leadership role within the building and maintenance services industryMinimum 3 years working in commercial/industrialStrong knowledge of the building industry and BCAStrong operational and project management skills, with the ability to multi-task and prioritise effectivelyExcellent communication and interpersonal skills to liaise with clients and manage a teamProficient in the use of relevant software and technology to streamline operationsCommitment to delivering exceptional customer service and driving continuous improvementFlexible and adaptable, with the ability to work independently and as part of a teamSeniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesBuilding Construction #J-18808-Ljbffr
Job Title
Operations Manager