Join our vibrant team at Frenzy Park as a Trampoline Park Assistant Manager! Were looking for a motivated and experienced leader who is passionate about delivering outstanding guest experiences while overseeing park operations. You will manage a team of Hosts, ensure the smooth day-to-day running of the venue, and uphold the highest safety and customer service standards.Key Responsibilities:Team Leadership & OperationsSupervise, train, and support a team of Hosts to provide exceptional customer service.Monitor daily operations, ensuring efficient workflow and staff productivity.Lead by example, fostering a positive and energetic work environment.Customer Service & Guest ExperienceOversee guest interactions, resolving escalated issues and complaints professionally.Ensure all visitors receive a warm welcome and have a safe, enjoyable experience.Maintain high standards of service, enforcing park rules and safety regulations.Cash & Inventory ManagementOversee cashier duties, ensuring accurate transactions and cash handling.Manage stock levels, ordering supplies as needed.Conduct end-of-day financial reconciliations and reports.Safety & ComplianceEnsure staff and guests adhere to all safety procedures and policies.Conduct regular inspections of equipment and facilities.Respond to incidents and emergencies, coordinating with first-aid responders if necessary.Venue Maintenance & CleanlinessMaintain a clean, organized, and safe park environment.Oversee routine cleaning schedules and ensure all equipment is sanitized.Coordinate maintenance and report any facility issues to management.Events & BookingsManage birthday parties, group bookings, and special events.Work closely with management to implement promotional activities.Ensure events run smoothly, with exceptional guest satisfaction.Required Skills and Abilities:Strong leadership and team management experience.Excellent customer service and problem-solving skills.Ability to multitask and work in a fast-paced environment.Knowledge of safety and risk management procedures.Physical fitness for tasks such as supervising activities, cleaning, and lifting.Flexibility to work evenings, weekends, and holidays.How to Apply:If youre a dedicated leader who thrives in an energetic, customer-focused environment, wed love to hear from you! Please send your CV to info@frenzypark.com or apply directly with LinkedIn.Seniority levelMid-Senior levelEmployment typeOtherJob functionBusiness Development and SalesIndustriesEntertainment Providers #J-18808-Ljbffr
Job Title
Entertainment Park Assistant Manager