Add expected salary to your profile for insightsYour new companyCoopers Brewery is Australias largest family-owned brewery, proudly based in South Australia. Established in 1862 by Thomas Cooper, the brewery has remained a family enterprise for over six generations, continuing the tradition of crafting exceptional beers using the original recipe. Coopers is renowned for its Ales and Stouts, as well as its status as the worlds largest producer of homebrewing ingredients, exporting DIY beer kits to over 26 countries.Guided by its core valuespassion, respect, responsibility, consistency, and serviceCoopers continues to innovate and diversify, solidifying its position as an employer of choice and a leader in the brewing industry.Your new roleAs E-Commerce Manager for the Coopers DIY site, you will drive the digital strategy for Coopers DIY Beer brand, enhancing online experiences and fostering customer loyalty. You will manage customer service operations with professionalism and care, addressing inquiries, resolving issues, and ensuring exceptional support.Youll oversee planning inventory, pricing strategies, and collaborate with creative agencies on campaigns and launches. Leveraging your analytical skills, youll deliver detailed sales reports, forecast budgets, and optimise marketing initiatives to drive growth and retention.A key aspect of your role involves managing DIY Beer website projects, improving functionality with developers, and supporting fulfillment operations. Additionally, you will craft engaging email campaigns, segment databases, and execute promotions to elevate the brands online presence and customer engagement.What you''ll need to succeedTo excel in this role, you will bring:Strong communication skills to liaise effectively with stakeholders locally and internationally, offering exemplary service and patience to all customers.A hands-on, team-oriented approach and a nothing is too hard attitude.The ability to manage multiple brands and priorities with strong organisational and planning skills.A creative mindset and the capability to build lasting relationships with external agencies.Experience with eCommerce CMS platforms such as Adobe Commerce/Magento.Proficiency in Microsoft Office Suite, Google Tools, and email marketing software (e.g., Dotdigital, Klaviyo).A solid understanding of Google Analytics, inventory management, and fulfillment processes.Familiarity with tools like JIRA and Adobe Photoshop/InDesign (highly advantageous).What you''ll get in returnThis is a unique opportunity to join an iconic Australian brand for a 14-month maternity leave cover. You will work with a passionate and collaborative team dedicated to delivering quality and innovation.Call to ActionYour Marketing and Communications expert, Sonia Diestel-Feddersen is recruiting this exciting vacancy. For a confidential discussion, please contact Sonia or Katherine on 8231 3688 or Adelaide.marketing@hays.com.au .A cover letter addressing your relevancy to the position and an up-to-date CV are required in one document when applying for this role via the link. #J-18808-Ljbffr
Job Title
E-Commerce Manager