This range is provided by Change Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$88.00/hr - A$120.00/hrJob Title:Business Analyst - Salesforce / Genesys / QualtricsDuration: 8-Month Daily Rate ContractOverview:This is an 8-month contract opportunity for a Business Analyst to work on high-impact SAAS implementations for cutting-edge platforms.You''ll be working on the Voice of Customer solution with Qualtrics (Salesforce & Genesys) and a Usage Monitoring Platform, contributing to a project that will drive innovation and enhance customer experience.Key Responsibilities:Requirements Gathering & Elicitation: Work closely with stakeholders to capture, analyze, and document business needs.Documentation & Communication: Develop user stories, use cases, and clear requirement specifications.Stakeholder Management: Facilitate smooth communication between project teams, stakeholders, and leadership to ensure alignment.Solution Validation: Assess and validate proposed solutions, ensuring they align with business objectives.Process Modeling & Risk Management: Create process models to visualize business workflows and identify risks, working with the project manager on mitigation strategies.Change Management: Manage any requirement changes and ensure all stakeholders are updated and aligned.What We''re Looking For:5-7 years of experience as a Business Analyst, ideally within SAAS implementations.Strong understanding of requirements gathering, functional/non-functional analysis, and documentation.Familiarity with tools like Qualtrics, Salesforce, Genesys, and Bidgely is a plus.A proactive, collaborative approach to problem-solving and managing stakeholders.Experience in risk management, change control, and process modeling.Seniority levelMid-Senior levelEmployment typeContractJob functionAnalyst, Information Technology, and ConsultingIndustriesServices for Renewable Energy and Utilities #J-18808-Ljbffr
Job Title
Business Analyst