Pay CompetitiveEmployment type: Full-TimeJob DescriptionReq#: EJX84Achieve your dreams by helping others achieve theirsWe support you to grow your careerCompetitive salary with uncapped bonusesThe In Work Support Mentor plays a critical role in ensuring post-placement support is effectively delivered to participants and employers in an efficient, timely manner and to a high-quality standard as per the Asuria service delivery model. The Mentor will be working across Broadmeadows, Craigieburn, Sunbury, and Airport West sites.Primary FocusForming solid ongoing relationships with both participants and employersMaximising participants retention in ongoing sustainable employmentEnsuring participants reach 4, 12- and 26-week employment outcomes and beyondThe role addresses challenges and implements resolution strategies for participants potentially falling out of employment. The role responds to participants'' requests and enquiries and offers advice.Rewards of being an Asurian MentorEnjoy Exclusive Retail DiscountsEmbrace Recognition and Empower your Well-Being - Rewards for U at Asuria!3 days bonus leave per yearUp to 15 weeks Paid Parental LeaveNon-primary carer paid leaveGenuine work-life balanceSmart phone providedAccess to Employee Assistance Program providing counselling services across a wide range of work and life categories such as career, family, financial, and health assistanceLearning & Development opportunities and direct support to achieving a Cert IV/ Diploma qualification in a relevant disciplineWhy Asuria?Achieve your dreams by helping others achieve theirs. At Asuria, you can make a real difference by working with people to find long-term employment. A difference that means many people will gain meaningful employment through your mentoring and your advice.We support you. Working at Asuria is more than a job; it is a career where you can reach the best version of yourself and achieve your full potential. Asuria will support you every step of the way. We will provide all the resources, learning and development, and leadership guidance you will need to further your career or to enter this exciting industry.Be part of a company that beats to an enterprising heart. At Asuria, our people are at the very heart of everything we do and deliver. To be an Asurian, you must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes.About the RoleEnsure minimum contact requirements for participants are adhered to and contact adjusted as needed to ensure outcomes are metComplete a risk assessment of each placement that identifies the contact regime required during the first six months of placement, reviewing the regime at each contactImplement strategies to ensure placement continuity when requiredActively engage with employers to identify their needs in order to market appropriate ParticipantsDevelop and maintain relationships with participants, employers, Recruitment Consultants, and Job Coaches to achieve successful employment outcomesApply active listening and questioning techniques to identify goals, strengths, and obstacles to enable continued employmentIdentify in advance issues relating to payment rates or hours worked that may impact on the future achievement of employment outcomesMinimum RequirementsProven experience in case management, customer service, sales, marketing, and/or recruitment deliveryStrong verbal and written communication skillsInterpersonal skillsTime management and organisational skillsHow to ApplyTake the first step to this important role in providing jobs for others. If you match the criteria above, we want to hear from you! Simply complete the application process by clicking the ''Apply Now'' button. Only shortlisted candidates will be contacted.A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position, and successful applicants must have (or create) a myGovID account.Asuria is an EEO employer that welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent. Asuria is a Child Safe Organisation committed to child safety and wellbeing.About the companyAsuria works with employers and governments to find job seekers long-term employment. #J-18808-Ljbffr
Job Title
In Work Support Mentor - Workforce Australia Services