Direct message the job poster from Reapit Australia & New ZealandConnecting Top Tech & Engineering Talent | Senior Talent PartnerReapit Who are we?Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. Weve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.In Australia, Reapit stands as the preferred technology choice among the nation''s leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.What youll be doingReporting to the Chief Information Officer youll be involved in:Working with global internal technology, business and project teams to deliver a consolidated Jira instance across all Reapit product and development teams.In this capacity, your responsibilities will include:Implementation of a new consolidated Jira instance across all Reapit product and development teamsMigrating existing Jira and Azure DevOps instances to the new consolidated Jira instanceImplementing technology solutions that bring business process and existing tooling together to meet the wider business needs.Ensuring new systems are delivered with appropriate documentation and change management.Who were looking forAt Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, dont worry if you dont meet all of them, wed still like to hear from you.2-3 years of experience as a Jira administrator or Systems Integrator with significant Jira experience.Proven experience implementing or managing Jira instances for teams of 150+Proven experience in system integration, with a strong understanding of SaaS solution integration and migration.Familiarity with integration platforms and technologies (e.g., APIs, middleware, ESB).Excellent analytical and problem-solving skills, with a meticulous attention to detail.Strong communication and interpersonal skills, with the ability to collaborate effectively with internal clients and internal teams.What your impact and success looks likeAs a Jira Administrator we expect your success and impact in the early stages of your career with us to look something like this:Within 1 month:Gain familiarity with the organization''s systems, infrastructure, software platforms, and integration tools.Get acquainted with ongoing projects, including objectives, timelines, and deliverables.Contribute in small ways to the Jira integration project, such as assisting with documentation, conducting basic system assessments, or shadowing team members.Review existing documentation related to systems, processes, and projects.Within 3 months:Become deeply involved with the Jira migration project, and be actively engaging in setup and migration activitiesBe interacting daily with internal clients to understand their needs, gather requirements, and provide updates on project progress.Be actively contributing to problem-solving efforts within project teams, offering insights and suggestions for improving system integration processes.Within 6 months:Have delivered on the implementation of the Jira integration project, showing attention to detail and adherence to scope, and time parameters.Strengthened relationships with internal clients by providing proactive support, addressing concerns promptly, and offering value-added insights.Identify opportunities for process improvement or optimization within ongoing projects and collaborate with teams to implement solutions.Share insights and lessons learned with team members, contributing to a culture of continuous learning and improvement.Whats in it for you?We operate a Flexible Working Policy and we would like for you to work from our Brisbane or Sydney office locations, 1-2 days a week.Were offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. Youll feel part of a special team. You can expect a highly competitive salary and some great benefits.Dont tick all the boxes? Neither do weWe care about our industry and want it to become a more inclusive and diverse place to work. So, were driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.Seniority levelMid-Senior levelEmployment typeContractIndustriesSoftware Development #J-18808-Ljbffr
Job Title
Jira Administrator