YOUNGHOLMES PTY LTDThe Retail Manager at McDonalds [Narrabri] is responsible for overseeing the day-to-day operations of the branch, ensuring exceptional customer service, maximizing profitability, and fostering a positive work environment. This leadership role involves managing a diverse team, driving operational efficiency, and upholding McDonalds global standards in a regional setting.BenefitsSalary: $73,150 to $75,000 plus Super depending on experienceTask & ResponsibilitiesKey Responsibilities For The RoleOperational ManagementOversee all aspects of daily operations, including food quality, customer satisfaction, and cleanliness standards.Ensure compliance with McDonalds operational policies, health and safety regulations, and local council requirements.Conduct regular audits to maintain high standards of food safety and workplace hygiene.Team LeadershipRecruit, train, and develop a team of crew members, shift supervisors, and department managers.Set clear goals for team members and monitor their performance through regular evaluations and coaching.Foster a culture of collaboration, respect, and excellence within the team.Customer ExperienceEnsure every customer receives exceptional service, addressing complaints and feedback promptly and professionally.Monitor customer satisfaction metrics and implement initiatives to enhance the overall experience.Engage with the local community to build strong relationships and increase customer loyalty.Financial and Resource ManagementPrepare and manage branch budgets, including forecasting, cost control, and sales growth strategies.Analyse sales reports, labour costs, and inventory to optimise profitability.Implement strategies to meet and exceed financial targets, including local marketing campaigns.Marketing and Community EngagementDevelop and execute local marketing plans to attract and retain customers.Participate in community events and initiatives to promote McDonalds as a valued regional partner.Support company-wide promotions, loyalty programs, and seasonal campaigns.Qualification & ExperienceEssential CriteriaRelevant Diploma, Advanced Diploma or Associate Degree OR at least 3 years of relevant work experience in a similar role.Proven experience in leading and managing teams in a fast-paced environment.Strong understanding of food safety, health and safety regulations.Willingness to relocate and travel occasionally for trainings and meetings.Work ExperienceAt least 12 months relevant work experience in a supervisory or management role, preferably in quick-service restaurants or retail.Salary: $73,150 to $75,000Job Publish: 22-01-2025Job Expire: 21-02-2025Please click to View more detail / apply. #J-18808-Ljbffr
Job Title
Retail Manager