Job Title

Company DescriptionAccor''s Ibis Newcastle have an exciting opportunity for a rising star to join the team as a Hotel All Rounder in a thriving and exciting environment!Job DescriptionWorking across both Reception and HousekeepingProvide personalised service and a memorable experience for our guests every guest, every interaction, every day.Checking guests in and out, maintaining accurate guest accountsTaking bookings, providing helpful information & entering reservationsAnswering guests'' queries in a timely and efficient manner.Addressing guest requests and handling guest complaints in a positive manner.Assisting in Food & Beverage serviceWorking in Housekeeping, cleaning guest rooms and servicingStrong attention to detailQualificationsPrevious hotel front office reception experience preferableProfessional telephone manner and exceptional customer service skillsPositive, friendly, and guest-orientedStrong attention to detailFlexible and ready to work across a seven-day roster, including weekends and holidaysRSAAdditional InformationWhat is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & BeverageLearning programs through our Learn your Way Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)Opportunity to develop your talent and grow within your property and across the world! #J-18808-Ljbffr