Job Opportunity: Contact Centre Test AnalystJoin FinXL by Randstad Digital and Make an Impact!Location: Macquarie Park and work from homeContract Duration: 6-12 Months + ContractAre you passionate about ensuring seamless customer experiences through technology? We''re looking for a Contact Centre Test Analyst to join our dynamic team at FinXL by Randstad Digital. If you thrive in a fast-paced environment, love testing and improving systems, and have a keen eye for detail, this could be the perfect role for you!What We''re Looking For:Australian CitizenshipTest Analyst backgroundContact centre system testing experienceFunctional and Non-Functional Testing experienceManual and automation testing experienceALM experienceUAT experienceGherkin experienceCucumber experienceCall Flow Verification: Experience in test and validate call routing, IVR menus & escalationsExperience in system Integration: ensuring integration across contact centre systems, databases & customer portals.Bug Reporting: Experience in identifying, documenting & collaborating with IT teams to resolve system issues.NICE Technology experience would be an advantageWhy FinXL by Randstad Digital?Innovative Environment: Work with leading-edge technology and help shape the future of digital transformation.Collaborative Culture: Join a team that values open communication, creativity, and continuous improvement.Career Growth: We offer opportunities for professional development and growth in the tech space.Flexible Work Options: Balance work and life with our flexible working arrangements.Next Steps:Please call Jackie on 0432 268 298 or apply online.Code S12 #J-18808-Ljbffr
Job Title
Test Analyst - Contact Centre