Add expected salary to your profile for insights.You will complete a Cert IV in Information Technology qualification over 24 months through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Zeal Futures and our Host Employer, WaterNSW.About WaterNSWWaterNSW is a State-Owned Corporation responsible for managing New South Wales'' most vital resource water. The organization operates 41 major dams and oversees hundreds of waterways, playing a key role in capturing, storing, and delivering water for the environment, agriculture, industry, and communities.With responsibility for two-thirds of all water used across the state, WaterNSW ensures the availability and sustainability of this essential resource, supporting the needs of today while safeguarding it for future generations.What Will You Be Doing?As a Digital/Information Technology Trainee, you''ll work towards earning a nationally recognized qualification while collaborating with an experienced team to:Throughout the day, youll:Answer phone calls related to incidents and requests.Troubleshoot IT issues and provide effective solutions.Image laptops and desktops.Assist users with walk-up inquiries.Manage and decommission hardware devices like laptops and monitors.Support various projects and office locations.Contribute to a knowledge base and share suggestions in meetings.The Ideal TraineeWere looking for motivated individuals with the following qualities and skills:Eager to learn and develop skills, with the ability to be open to constructive feedback.A proactive mindset, ready to tackle challenges with a positive attitude.The ability to follow instructions and adhere to workplace safety procedures.Flexibility to travel to other operational locations as needed.A positive, friendly, and helpful demeanour.Be Successful, You Will Need:First Nations Identified opportunity: Applicants must identify as Aboriginal or Torres Strait Islander.A valid White Card or willingness to obtain.Drivers Licence P1 or above.The ability to meet pre-employment requirements, including a medical which involves a Fitness Functional Assessment and Drug and Alcohol screening and a police check.About Zeal FuturesZeal Futures provides the ultimate training and employment experience. We create life-changing opportunities by working with industry-leading organisations to deliver high-quality, innovative apprenticeship and traineeship programs across a range of industries.As experts in vocational education and training, we will support you through all phases of your learning journey, creating a supportive environment that empowers our employees to thrive. Our track record speaks for itself, as we consistently maintain one of the highest completion rates in Australia.Throughout your traineeship, youll also be able to take advantage of our exclusive employee benefits such as coaching and mentoring, safety training, discounted health benefits, rewards, and counselling.How to apply?To apply for this role, click the Apply for this job button and then follow the steps to complete your application. You can also apply online at www.zealfutures.com.au by clicking on ''Vacancies'' and selecting the relevant position, then the ''Apply Online'' button at the top of the page.All applications require a resume and cover letter outlining your suitability to the role.Applications will close Wednesday, 5th February 2025.If you require assistance with the recruitment process (for instance, filling out forms, interviews, or completing online tests), please contact our recruitment representatives on 1800 247 864. We are happy to provide any necessary reasonable adjustments or assistance you may need. Please do not hesitate to ask for help.What else is involved?After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals. If you progress through these recruitment stages, we''ll also contact your references. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages, and text messages.If you have any questions about this role, please contact Courtney Ellemon at 02 4932 4222.Zeal Futures has been granted an S126 Exemption to sections eight (8) and fifty-one (51) of the Anti-Discrimination Act 1977 (NSW); this allows us to advertise and recruit this role exclusively to Aboriginal and Torres Strait Islander applicants. #J-18808-Ljbffr
Job Title
Digital/Information Technology Trainee