Company DescriptionAccor is the worlds largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.Job DescriptionWe are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of the Hotel''s overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.What will you be doing?Provide efficient guest services including check in/out, request handling and providing hotel informationSettle and maintain guest accounts, ensuring cashiering is accurateMaintain strict security procedures to ensure guest confidentiality and safetyMaintain the hotel''s standard of professionalismBe analytical and possess an eye for detailAssist the Front Office Manager and General Manager in a variety of check and balance proceduresPrepare and deliver food from the all day dining menu and cafe as required.QualificationsYour Skills and experience include:Guest obsessed focus with the ability to flex in a fast paced and ever changing environmentAbility to navigate through change and provide quick thinking solutions should problems ariseClear and confident communication skills both written and verbalKnowledge of Microsoft Outlook, Microsoft Office and Opera.Additional InformationWhats in it for youAn opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorAbility to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel OperationWork alongside passionate industry professionalsWestern Sydney Location with free parking available #J-18808-Ljbffr
Job Title
Night Manager - Mercure Sydney Blacktown