Direct message the job poster from Tech MahindraJoin us as an Inbound Call Centre Associate, and you''ll work with Australia''s largest telecom player and be part of a fun & caring team.Who are we?We are Tech Mahindra, a multi-national Technology company that provides digital solutions, consulting, and business process services in over 50 countries. TechM has a large workforce in Australia and a strong presence in the global markets, offering innovative solutions & services to clients across industries. Check out our webpage at www.techmahindra.com.Whats in it for YOU?Flexible working arrangement from home and officeCompetitive salary + Super + Penalty ratesAn attractive rewards and incentive programInternal career progression opportunities across several industries & technologiesDiscounted private health insuranceModern office with facilities in the heart of Melbourne CBDWhat will your typical day look like?As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. Our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australias telecom industry, and upskill in industry-standard software platforms.We are currently hiring for two types of Inbound Call Centre Associate roles but with different working arrangements.Hours of OperationNesting: 3-4 Weeks (7 am - 7 pm, any 8 hrs., Mon -Fri)Up to 4 months post Nesting: Work from office (7 am - 7 pm, any 8 hrs., Mon -Fri)Thereafter: Hybrid Schedule (Rotating Roster): Timing: 7 am - 11 pm, Monday to SundayIf you are someone with:A passion for helping peopleA great attitude and a willingness to learnA desire to work in a fun and supportive environmentA knack for problem-solving and thinking on your feetAn Australian/ NZ Citizenship or Permanent Residency or a Temporary Resident visa with at least 1-year full work validity and unrestricted working rightsImmediately Apply to be a part of this wonderful family.What are you waiting for? Send in your resume to Dheeraj at dj00754194@Techmahindra.com to have a confidential discussion.Seniority levelAssociateEmployment typeFull-timeJob functionCustomer ServiceIndustriesIT Services and IT Consulting #J-18808-Ljbffr
Job Title
Customer Support Associate