Fashion - Dispatch & Customer Service Coordinator - Immediate StartWe are seeking a Fashion Customer Service & Dispatch Coordinator to be a part of a dynamic team based in trendy Rosebery.This role requires someone energetic and outgoing who is wanting to gain all round knowledge of a well-established fashion label.You will be responsible for managing customer queries and online orders, giving you the opportunity to be taught valuable skills within Operations and E-commerce.Responsibilities:General office administrative and office manager tasksProcess customer queries via phone, email, and social media using your problem-solving skillsWholesale pick and pack for mini majors and wholesale boutique marketChecking goods to ensure good quality for outgoing itemsGeneral upkeep of stock areas & allocating and bagging of stockReceiving and checking of incoming / outgoing garmentsManaging quarterly stock take and reviewing any discrepanciesProcessing of wholesale and online returns and exchanges in a timely mannerPreparation of invoices, packing slips and shipping documentsPersonal Assistant to directorAssisting with chasing wholesale payments for N30 and pre-paid ordersAssist with upload of website product from inventory systemAssist production team with coordinating inbound and outbound couriersDispatch PR and media requestsAssist on photoshootsThe ideal candidate will have:Live locally around the City/Eastern SuburbsRelevant fashion industry experience1-2 years previous dispatch experience and or PA experienceExperience using ExcelAn eye for detail, accuracy, and spelling/grammar with broad experience across administrative and organisational dutiesStrong written and verbal communication skillsProfessional presentation, and a friendly, positive, and warm dispositionAn ability to work collaboratively in a busy office environment with competing prioritiesAn ability to adapt to the constantly evolving pace of the businessSeniority levelEntry levelEmployment typeFull-timeIndustriesRetail Apparel and Fashion #J-18808-Ljbffr
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