Sydney AUS1 Homebush Bay DriveBuilding F Level 3Rhodes, NSW 2138, AUSAt Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.Were progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us, and we offer a number of fantastic benefits including;Flexibility with the hours you work, and where you work themEmployee training and continuous development programsUp to 5 weeks annual leave and holiday buy back scheme16 weeks paid parental leaveBirthday leaveFree onsite gym and swimming pool (Sydney)What will you be doing?You will be responsible for retaining existing revenue and securing new revenue for our customer data platforms, including Circana Retail Gateways, including Coles Synergy, Priceline Pulse, Costco CRX and Viva Reddy Express.You will be required to quickly build relationships with existing and prospective clients, pitch to senior contacts, collaborate with retailers and internal Circana departments to negotiate long-term and sustainable contracts.ResponsibilitiesManage the relationship with existing clients who are subscribed to our customer (loyalty) data platformsLead the contract renewal process, identifying opportunities to drive growthCollaborate with internal teams to create and present a customised client roadmap that details upcoming enhancementsDevelop, manage and convert a pipeline of new opportunities with existing & prospective clients, achieving a high conversion rateNegotiate final contracts with clients, maintaining a focus on profitabilityBuild and maintain effective relationships with client key decision makersDevelop an understanding of client needs and recommend bespoke commercial solutions to meet these needsConfidently pitch and present to c-suite stakeholdersRequirements5+ years experience in sales, insights or account management, within the FMCG or similar industryExperience working with customer (loyalty) data or equivalentStrong communication and presentation skillsEffective relationship management and client servicing skillsExcellent negotiation and influencing skillsCreative mindset and effective problem-solving skillsAbility to work in an ambiguous and fast paced industry, which is continually evolvingAs well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:Stay Curious: Being hungry to learn and grow, always asking the big questionsSeek Clarity: Embracing complexity to create clarity and inspire actionOwn the Outcome: Being accountable for decisions and taking ownership of our choicesCentre on the Client: Relentlessly adding value for our customersBe a Challenger: Never complacent, always striving for continuous improvementChampion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrityCommit to each other: Contributing to making Circana a great place to work for everyoneInterested?We would LOVE to hear from you. Please apply online with your CV.If you meet some but not all of the above requirements, we encourage you to submit your application.Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ). Your current employer will not be contacted without your permission. #J-18808-Ljbffr
Job Title
Sales and Retention Manager