In any business, your customers are the driving force behind your bottom line. It makes sense that that happier you make your customers, the more profitable your business will be. An article from Talkdesk.com lists some popular companies out there Read More
Category Archives: business success
E-Commerce vs Brick and Mortar? Retail Stores Need Not Fear
The online shopping phenomenon has been on the minds of many retailers, and become a source of anxiety among many brick and mortar stores. The National Retail Federation expects online sales to increase between 8 and 12 percent in 2017. Read More
How Employers Can Boost Hospitality Industry Customer Service
2017 is shaping up to be a busy year for travelers, and a profitable year for the hospitality industry. While the customer comes first in any business, it is particularly essential for business owners and managers in the hotel Read More
Empower Your Staff! Customer Service Tips for Startups
Building a startup is an exciting yet demanding undertaking. You have a long checklist of tasks to take care of to get your company up and running. This includes hiring staff, finding investors, setting up office space and creating Read More
Tips for Hiring Freelancers in the Gig Economy
The gig economy is growing, meaning more and more companies are hiring freelancers and independent contractors. A survey from human resource consulting firm Recruiting Strategies to Reduce Hourly Employee Turnover
The cost of hourly employee turnover has a huge impact on business profits in the service industry. A survey of professionals in the service industry done by the Society for Human Resource Management found the annual turnover rate of hourly Read More
Improve Employee Engagement With These Smooth Strategies
If employees aren’t engaged in their jobs, your business is likely to suffer in several ways. Employee engagement refers to the level of encouragement, motivation and commitment employees have in their jobs day to day. Improving employee engagement is directly Read More
Give Your Business a Boost! The Benefits of Hiring Interns
There may still be snow on the ground, but spring and summer are approaching. That means there are many college students in the market for summer internships once their classes end. Internships aren’t only beneficial to the interns; they offer Read More
Refrain from Laying off Employees: Alternatives to Downsizing
When it comes time to cut business costs, company downsizing and laying off employees should be a last resort. No employer likes taking hard working peoples’ jobs away. Before deciding to lay off employees, businesses should explore any and all Read More
How Businesses Communicate with Job Seekers: It Matters!
Often, hiring managers implement a great marketing strategy to get job seekers to apply to their organization. But they can fall short in efforts to build a relationship with the job seeker once they apply to a position, become a Read More