The primary responsibility of the Business Development Representative is to prospect and develop new customers for a specialty chemical service and distribution company. The individual will be assigned territory and will have responsibility for prospecting, the development of new business and maintenance of the new customers within their defined geography. The position involves working closely with Customer Service, Technical Service and Operations personnel, along with other members of the Sales Team, to meet customer needs and grow the business profitably. ESSENTIAL DUTIESRESPONSIBILITIES: Responsibilities include, but are not limited to the following: Prospecting, New Business Development & Territory ManagementDevelop a pipeline of prospective customers in territoryGenerate new sales opportunities by face to face cold-calling, telephone communication, emailing, networking, knocking on doors, on line meetings, etc.Gain insight into the organization & processes of a prospect or customer to optimize the best approach to provide solutions and valueClose prospect through Northstar sales process from qualify to close.Responsible for managing and profitably growing the new business that is generated in designated territory.Maximize new Bulk and Mini Bulk sales opportunities in designated territory.Maximize sales and profits in their territory to reach company goalsPromote and manage any assigned jobber partnerships in territoryPromote sales concepts through maximizing sales coverage, networking, participation in trade organizations, working with partners in municate company direction, policies and commitments to external customers.Close long term profitable new business with healthy credit risk in accordance with guidance from sales management. Develop a strong understanding of the company's operational abilities.Display an updated broad technical knowledge of the product-line, equipment, and processes that will be utilized to capture sales opportunities and improve customer's operating systems. Coordinate customer opportunities in communication with operations to provide excellent customer serviceInitiate the customer complaint work process (identify and document using the form) and participate in issue resolution. Organize and manage territory sales, potential sales, profitability and municate territory opportunities to management through reporting and make recommendations for marketing and sales strategies within your assigned pile and document data to track products, prospects and progress in your territory.Prepare annual territory plan with customer specific measurable targets. SafetyUnderstand and abide by all Northstar Chemical policies and procedures.Promote and practice safe behavior: including driving, proposed installations and presentations to customers and jobbers.Participate in monthly safety training. AdministrativeEstablish all new customer opportunities in an efficient manner; including customer site surveys, drawings, contracts and any other internal or external customer documents.Document price changes to appropriate admin and to external customers.Assist in the collection of customer debts exceeding payment terms.Projects assigned by management related to product management, customer or product surveys, market studies, training, etc. QUALIFICATIONS: Individual must be a self-starter who must possess the "Hungry" and Hunter" sales mentality. This role is 100% new business development so individual must enjoy continuous development of new customers through cold calling. Strong selling skills including a demonstrated ability to close new sales are essential. The following key attributes are preferred: Bachelor's Degree (preferably technical)Minimum of 3 years of industrial outside sales experience to direct users (preferably in the chemical industry)Must possess the "Hungry" and "Hunter" mentalityAbility to create and maintain strong relationships with prospects through phone, email & face-face communicationProven history of new business development in outside salesWork experience in chemical manufacturing or distribution or related fieldsMechanical aptitudeComputer skills in OutlookExcelWordPowerPointCRMExceptional communications skills, both verbal and writtenExceptional time management and organizational skills. Ability to demonstrate critical thinking and problem-solving abilities in a dynamic environment.
Job Title
Business Development Representative